Insider Report 11/12/2020

     We’ve all been there.  You’ve missed your connecting flight and have to get a hotel for the night.  Instead of having to wait in those long lines to try to get a hotel voucher from the airline, United Airlines will introduce an App to streamline the process for customers with missed or cancelled flights.  
     When a traveler’s flight is impacted by any irregular operations not related to weather, the airline will send a text message or email to the customer directing them to the app, Hotel Hub.  On the app, customers will be able to browse through and select from a list of available hotels and also obtain meal vouchers.  
     United will begin a pilot program for the app in select cities before rolling out to 46 additional cities early next year! 

  National Travel also has a team of agents specially trained in flight interruptions and unlike the airlines, we find the best options for our travelers not just the best option for the airline!   This often saves our travelers time and money compared to the options given by the airline!