Making Events Easy


A full service event registration management system that streamlines and simplifies the management of event housing

Take control of your next event

Here's how to get started

CityTRAX is a 100% web-based software-as-a-service application, so CVB’s can take advantage of its benefits on day one without investing in technical expertise, resources, or large overhead. CVB’s can create events on the fly – no more waiting for your event site to be set up. Using the simple Event Wizard you can have a meeting online and ready to accept registrations in a matter of minutes.

Event Booking Websites

With cityTRAX, CVB's can offer their event planners a personalized booking website for each event, so guests can book their stay in the event's specific room block from the convenience of any web browser or web-enabled mobile device.

Hotel Booking Tool

Eliminate the need to process paper room block requests for exhibitors, sport teams and affiliate organizations. The online hotel booking tool allows attendees to search by hotel and room type preference, rate, location, and other criteria, and book them right away, for up to 40 guests in one booking!

You're in Control

Help ensure optimal room block fulfillment by adding or removing inventory at will, marking a property as the host hotel, ranking properties for default search, and customizing on screen messages to attendees.

Automated, Secure Room Lists

cityTRAX's room list manager is one of the industry's only fully automated, PCI-compliant room list delivery technology, allowing CVB's to automate and secure their room list process, as well as deliver many room list formats and manage room list modifications, all with remarkable ease.

Integrated Registration

CVB's can offer event planners a seamless event booking process by letting planners link their preferred event registration system to cityTRAX's hotel booking website. Our integrated event registration system allows attendees to register for the event, sign-up for sessions/breakouts, purchase products and print customized itineraries with local events and attractions. Using cityTRAX event registration system will simplify the reporting and help maximize hotel room block fulfillment.

Session Management

If sessions/breakout meetings are the meat of your event, leave that to us. cityTRAX's session manageer allows planners to enter sessions just like hotel inventory. Add titles, descriptions, cost, and capacity and let the site do the rest. As attendees register for the sessions the inventory is automatically decremented. This allows you not to worry about overcrowding due to meeting space limitations.

Built-in Email Marketing

cityTRAX's built-in e-invitation email marketing toolset allows CVB's to offer event attendees promotional emails, local attractions/amenities or ancillary services, as well as target event registrants who have not yet made their hotel reservations.

Extended Stays

With cityTRAX, it's remarkably easy for CVB's to offer event guests extended stays/shoulder nights, multiple room options or special packages beyond the contracted room block, helping generate incremental revenues and profits from every event, and driving additional economic value to local businesses and communities.

Destination Attractions

CVB's can promote their local attractions and services, from restaurants and shows to museums and other activities throughout the booking process, helping drive even more economic value to their hotels and communities.

Product Sales

CVB's can allow their event sponsor to sell merchandise during the booking process. You control the product image, description, price, and inventory. Connect the store to the event's online merchant and create a hassle free shopping cart.

General Hotel Inventory

Booked all your rooms? Room block expired and you need more rooms? That's not a problem with cityTRAX. cityTRAX can automatically roll to general hotel booking through the GDS when your room block expires or is sold out. Don't count attendees out just because the block's sold out!

Staff Management

Organizing volunteer staff can determine the success of an event. cityTRAX planners can easily input volunteer shifts and the number of volunteers need for that shift. Volunteers can then register for shifts through the events booking site. Planners can deny or accept volunteers, rearrange shifts and notify attendees of changes or other needs.

Live Event View Dashboards

cityTRAX provides each event with a live dashboard where planners can track their event in real time, helping them optimize their contracts, mitigate attrition exposure and enjoy peace of mind, while managing their allocated inventory through room block dashboard. Dashboard can be easily accessed from any web browser or web enabled mobile device.

Email Event Alerts

cityTRAX's Event Alerts technology sends automatic email alerts at critical event milestones, such as weekly pick-up reports or when a room block reaches a desired booking threshold.

Cutting-Edge Reporting

cityTRAX's advanced reporting engine improves the quality of standard reports, allows customization of reports and provides the ability to save and share report templates with event, hotel, and CVB contacts.

Are you ready to simplify your event management?

Lets get started


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